FAQ

Mijoint specialises in providing reliable, one-stop automated equipment solutions for high-speed cables in AI servers, consumer electronics, automotive manufacturing, and industrial automation sectors.

We primarily serve the following industries: artificial intelligence, automotive manufacturing, consumer electronics, and industrial automation.

We possess over 500 successful case studies across high-speed cables in AI servers, automotive electronic connectors, consumer electronics assembly, and industrial automation, and can provide relevant industry references and client testimonials.

Yes, we specialize in providing tailored automation solutions, particularly for high-complexity manufacturing requirements in data centers, AI server high-speed cabling, and smart automotive applications.

Process evaluation and assessment reports can be provided upon customer request.

Our equipment incorporates energy-efficient design and high-efficiency drive systems, achieving energy consumption below industry averages. It complies with relevant environmental standards, supporting green manufacturing and sustainable development.

We strictly adhere to data protection regulations. All client data is encrypted and stored solely for project execution and technical optimization. We undertake not to disclose any commercial secrets or technical data to third parties. Our detailed policy is available in the Privacy Policy on our official website.

Standard parts are sourced from major global brands, while machined components are supplied by precision machining manufacturers.

Pre-production prevention: Prior to machining, we conduct rigorous process reviews and develop preventative measures for potential risks.

Process Monitoring: During production, we ensure process stability through initial article inspection, operator self-checks, scheduled patrol inspections, and statistical data analysis.

Final Verification: Prior to shipment, we conduct rigorous final inspections of dimensions, appearance, and performance against drawings and standards.

You may obtain this information through the following channels: Contact our sales team via telephone at +86 15270962330 or email at mijoint@mj-intelligent.com;

Submit your requirements via our official website: https://www.mijoint.com/ ; We shall contact you within 2 hours.

The complete process is : Contact Sales → Solution Development → Quotation → Order Placement → Design → Procurement → Quality Inspection → Assembly & Commissioning → Internal Acceptance & Testing → Delivery.

We will dispatch engineers for on-site installation, commissioning, and training until the equipment meets production requirements.

We arrange logistics according to customer requirements and support worldwide.

Yes. Our equipment's upper-level system supports multiple international standard protocols, enabling seamless data integration with your existing MES/ERP systems.

Our equipment offers high flexibility and scalability for both ‘small-batch, multi-product’ and ‘large-batch, single-product’ production needs. It supports standalone operation or rapid integration into automated production lines according to production scale.

Yes. Our equipment typically offers excellent compatibility, designed to process various workpiece models through fixture adjustments, tool changes, or parameter settings. Specific compatibility depends on the equipment's modular design. Core programming is generally unnecessary, with rapid one-touch changeover achievable via preset parameters.

Yes. Our equipment typically integrates multiple online quality inspection functions to ensure product quality and process stability. Specific capabilities may include: visual dimensional inspection, pressure monitoring, torque detection, force measurement, displacement monitoring, etc. The equipment can automatically identify defective items based on inspection results and execute rejection or alarm actions.

The operational complexity of our equipment varies depending on the brand, model, and design philosophy. Generally, operators are required to possess basic computer literacy and the ability to comprehend illustrated instructions and operating manuals. The equipment supports multilingual interface switching and provides standard bilingual (Chinese-English) operating documentation to lower the usage threshold.

Loading/unloading methods are flexible and diverse, accommodating mainstream approaches such as robotic gripping, conveyor belt transport, tray handling, and AGV docking. The equipment possesses the capability to integrate with existing warehousing and logistics systems. The solution design supports unmanned continuous production modes to meet high automation requirements.

The equipment carries a one-year warranty. Coverage includes the entire unit, core components, and software systems. Consumable parts are also covered under warranty.

Yes, it does. Our company provides remote monitoring and technical support free of charge.

Our equipment employs modular, standardized design in both hardware and software, enabling future functional upgrades and expansions according to customer requirements.

Certainly. We shall furnish a comprehensive wear parts inventory detailing part names, model numbers, recommended replacement schedules, reference unit prices, and supply lead times.

 Yes, our service support covers the entire project lifecycle, including:

Pre-project phase: Requirements consultation, solution design, project initiation.

Project Execution: Project implementation, process review, technical guidance, on-site commissioning, acceptance and handover.

Post-Delivery Support: On-site support, customer training, remote monitoring, and ongoing online technical assistance.

We provide 24/7 online support, ensuring an average response time of under two hours. Your issues will be addressed promptly.

Yes. We provide comprehensive customer training services, including equipment operation and maintenance training, safety production standard training, and can offer professional on-site translation support alongside bilingual training materials.

Our service team consists of senior R&D engineers, after-sales engineers, and project managers. We provide multi-to-one expert support, implementing closed-loop management to ensure dedicated personnel oversee issues from initial reporting through to resolution.

Yes. We maintain offices in Vietnam, Mexico, Malaysia, Thailand and other locations, enabling localized support for international clients. Combined with our 24/7 online service, this ensures all global customers receive prompt responses.

Our solution adopts a "imported core precision components + localized non-core components" model: key precision components (e.g., high-precision sensors) select international renowned brands to ensure performance, while non-core structural parts and auxiliary modules rely on high-quality local suppliers. This model reduces equipment procurement costs by 25%, lowers long-term maintenance costs by 40%, and increases the proportion of local supply chains to over 60%, reducing the risk of core component shortages by 80%.

Mijoint provides comprehensive service support covering the entire project lifecycle. For online support, we offer 7×24-hour remote technical support and commit to initiating remote access within 2 hours of receiving a service request for accurate diagnosis and intervention. In terms of geographical coverage, we have established the first batch of overseas offices in Mexico and Vietnam, with a total of 4 overseas offices, initially building a regional service network covering the Americas and Southeast Asia to ensure localized services, aiming to achieve 99% customer satisfaction.

We adhere to a "zero-compromise" quality control standard and have established a full-process closed-loop quality management system. Our automated equipment is deeply integrated with the Manufacturing Execution System (MES), which can record key production parameters and quality data in real-time, thereby building a complete product traceability system. Additionally, we fully adopt visual inspection systems to ensure comprehensive coverage, achieving 99% full inspection of products.

The platform features high versatility, with a unified design of carrier flow channels and track widths, enabling it to be compatible with more than 95% of high-speed cable products. In terms of technical specifications, it supports seamless adaptation to the full range of high-speed cable products from 56G to 224G, and has been applied and verified in multiple projects including Cablet OTB, Izumi, EXMAX, and OSFP.

For Class A precision assembly equipment (e.g., iPad or iPhone Type-C assembly equipment), the precision and efficiency indicators are extremely high. The repeat positioning accuracy of the X, Y, Z axes and the final equipment assembly accuracy can both reach ±0.01mm. In terms of efficiency, the equipment's cycle time (C/T) can be stably controlled at 0.8 seconds per piece, with a yield rate of over 99% and an equipment operating efficiency of over 85%.

Our solution centers on the "standardized platform + modular components" architecture, aiming to build a flexible production system that can be quickly adjusted and continuously upgraded. By replacing standardized process modules (such as UV laser, welding modules, etc.), the same platform can adapt to new process requirements, thereby reducing investment in new production lines and avoiding equipment redundancy. Additionally, this architecture can shorten the production line changeover time by approximately 70%, significantly improving operational flexibility and market response speed.